After Sales Manager – Heavy Equipments

Multinational company

Job Description

Our client is looking for an After Sales Manager to join their team in São Paulo. The individual will focus on providing the highest possible standard of customer service, revenue and contribution in line with company objectives. The professional main responsibilities will be:

  • Build, lead, motivate and develop a highly successful team that achieves its objectives

  • Responsible for profits and losses, sales and relevant promotional activities, budgeting and general after sales marketing.

  • Assist with after-sales related market research and recommend improvement measures with the aim of continuously enhancing customer satisfaction with client’s after sales service

  • Deal with any customer complaints pertaining to product reliability, assist dealers and customers alike to find resolutions to these complaints

  • Assist with After Sales Business development of Service sales and marketing, handle key supplier relationships

Education and experience required

  • A successful candidate must possess a bachelor’s degree in advertising, marketing, business administration or similar field

  • Strong interpersonal, analytical, organization, leadership and problem-solving skills;

  • Excellent computer skills and proficiency in MS Office applications

  • Skills in fiscal management and budget preparation

  • Flexible, goal-oriented and highly organized

After Sales Manager – Heavy Equipments

place São Paulo, São Paulo - Brazil
  • Customer Service
  • Management