Director of Operations & Global Accounts
Our client is looking for a Director of Operations & Global Accounts to join their team in São Paulo, Brazil. The individual will focus on managing the operation and Global Accounts generated from Brazil. The professional main responsibilities will be:
Report to CEO
Managing all Global Accounts generated from Brazil (multi-industry)
Liaise with superior to make decisions for operational activities and set strategic goals.
Reviews operations performance reports.
Responsible for meaningful relationships with clients
Plan and monitor the day-to-day running of the business to ensure smooth progress.
Review team´s KPIs
Ensure customer satisfaction
Other related activities
Education and experience required
Experience in leading a large operation (over 1.000 employees under supervision)
Fluent in English
Experience in managing Global Accounts (outside of Brazil)
Excellent organizational and leadership abilities
Outstanding communication and people skills