Business Process Manager

Multinational logistics company

Job Description

Our client is looking for a Business Process Manager to join their team in São Paulo, Brazil. The individual will focus on managing and improving the business’s processes across all departments, introducing innovation into the process that impact results, enhance profitability and assist the organization to meet its business objectives and goals. The professional main responsibilities will be:

  • Lead Core Model Implementation Projects in Agencies;

  • Create & coordinate project team for each Core Model implementation project;

  • Prepare & perform visits to the targeted countries;

  • Define & monitor action plans (make sure 85+% alignment at the end of project);

  • Regularly update project stakeholders on status;

  • At the end of the project create a detailed report on: Identified Actions, Completed Actions, Pending Actions (with reasons), and Accepted Variations (with approvals)

  • Support agency management on standard process implementation

  • Manage (or support) other projects sponsored by Commercial and Agencies Network Management;

  • Make sure the alignment to the global rules / instructions in the Agencies;

  • Identify and set up best practices for agencies;

  • Define and Challenge Agencies Performance (define target on the processes managed, identify variations and set up actions plans), in view of productivity increase and continuous improvement

  • Filter business needs before sharing them to BPI Team;

  • Raise the observed issues/challenges to BPI/Area Managers for arbitration;

  • Facilitate dispatch of information & knowledge to Agencies;

  • Be one Point of Reference for the implementation of the future organization in the business entities impacted by Group Business IT Tools;

  • Facilitate the adoption of the new organization, processes and IT tools;

Education and experience required

  • Degree in Business Administration, Logistics or Engineering

  • Microsoft Office.

  • Belt Certification and/or Project management certification are mandatory

  • Fluency in English

  • Spanish is a differential

  • 2-5 years of experience in the shipping business

Business Process Manager

place São Paulo, São Paulo - Brazil
  • Business Process Manager